SHIPPING POLICY

Order Processing

Orders are prepared and dispatched within 5 business days after they are placed. Orders submitted on weekends or public holidays will begin processing on the next business day.

Estimated Delivery Time

Delivery generally takes 10–20 business days after dispatch. Actual delivery times may vary depending on the destination, carrier availability, customs procedures, local inspections, weather conditions, or other circumstances beyond our control.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing your tracking number. You can track your package at www.17track.net.

Please allow a short period for the carrier to update the tracking information.

Shipping Rates

We charge a flat shipping fee of $6.99 USD for worldwide delivery.

Shipping Destinations

We currently ship to most countries and regions worldwide. If we are unable to deliver to your location, we will contact you promptly to discuss available options or make the necessary changes to your order.

For destination availability, please contact us at service@poipoo.com.

Changing Your Shipping Address

Shipping address changes must be requested before 11:00 PM PDT (GMT−7) on the same day the order is placed.

To request a change, email service@poipoo.com with your order number and the correct delivery address. Address changes cannot be guaranteed once processing or shipment has begun.

Different Billing and Shipping Addresses

You may have your order delivered to an address different from your billing address. Please verify all shipping information before completing checkout.

Additional Information

Orders are shipped on regular business days, excluding weekends and public holidays. POIPOO is not responsible for delays caused by carriers, customs authorities, incorrect address information, or circumstances outside our reasonable control.

Website: https://poipoo.com
Customer Support: service@poipoo.com